February 10, 2017

Jobs in Hyderbad - Walk-in for Seller Support at Amazon

Jobs in Hyderbad - Walk-in for Seller Support at Amazon

Job Description:

We invite Freshers and Experienced candidates with good communication skills for below role.
Current Role : Seller Support

Walk-in date :6th to 11th February, 2017.(Monday to Saturday)
Timings: 10 AM to 3 PM
Venue: Amazon Development Centre India Private Limited, Building No: 12c, 2nd floor, Mind Space IT Raheja Park, Hitech City, Hyderabad 500081

Head Straight from Mindscape Main Gate, Last Building on your left is the New Venue
Job Location Hyderabad

Please carry resume, passport size photograph and one Original Govt ID proof for interviews.

Summary of Responsibilities:

- Demonstrates effective, clear and professional written and oral communication.
- Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues.
- Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
- Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
- Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
- Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
- Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
- Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Sellers issues and questions.

Desired Candidate Profile:

Education, Experience and Skills:

- Education: 3rd level qualification Graduation
- Language: English proficiency
- 6 + months experience within a customer service /contact centre environment would be an advantage
- Demonstrated desire to expand skills into new areas.
- Technical (Computers & Internet) savvy is required. Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox
- Business acumen in areas of e-commerce and retail is advantageous
- Process improvement awareness and experience
- Enthusiasm and strong self-motivation.
- Strong prioritization and time management skills, with a high degree of flexibility.
- Ability to embrace constant change with flexibility and good grace.
- Demonstrate appropriate sense of urgency and adaptability in response to changing business needs
- Demonstrates effective communication, composure, and professional attitude
- Exemplary performance record, particularly with regard to quality & productivity

Education:
UG -Any Graduate - Any Specialization, Graduation Not Required
PG - Any Postgraduate, Post Graduation Not Required
Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required

Contact Details

Recruiter Name: Mr./Ms.
Contact Company: Amazon Development Centre (India) Pvt Ltd
Telephone: 040-00000000
Address: Amazon Developement Center, 2nd Floor, Building No 12 C, Raheja Mindspace, Inorbit Mall Road, Madhapur, Hyderabad, Telangana,India
Website: http://careers.amazon.in/