February 10, 2017

Jobs in Mumbai - Manager & Senior Manager - Operations Wipro BPS (A division of Wipro Limited)

Jobs in Mumbai - Manager & Senior Manager - Operations Wipro BPS (A division of Wipro Limited)

Job Description

- Wipro BPS hiring for Manager & Senior Manager - Operations Profile
- Lead and Manage healthcare process
- Coordinate business operations with all sites
- Driving efficiency to exceed SLA & increasing revenue/fte
- Developing ideas towards innovation and value added tools for driving efficiency

Industry: BPO / Call Centre / ITES
Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category: Senior Management
Role: Service Delivery Leader

Desired Candidate Profile

Skills required:
- Updates himself regularly with Company policies on Information Security Management System.
- Ensure subordinates are aware of Company policies, in particular those on Information Security.
- Ensure adherence to legal & regulatory requirements as applicable to the nature of work.
- Ensure Process adheres to legal & regulatory requirements as applicable to the nature of work.
- Ensure adherence to the Contractual Requirements of the Process/Function.
- Encourage all subordinates to Report Security Incidents.
- Ensure Compliance and Security Trainings for subordinates are conducted periodically.
- Cooperate with Compliance and Security officers with Security Investigations.
- Monitor Compliance adherence and ensure a monthly review of status.
- Facilitate Regular Audits to detect any compliance or contractual breaches and encourage continuous improvements.
- Ensure Risk assessment is conducted for the process at the start of Operations and on any major change taking place.
- Review Risk Assessment document and implement mitigations strategies.

Education:
UG: Any Graduate - Any Specialization

Contact Details

Recruiter Name:Wipro BPO
Contact Company:Wipro BPS (A division of Wipro Limited)
Email Address: rehana.inamdar@wipro.com
Website:http://careers.wipro.com/bpo