February 17, 2017

Jobs in Mumbai - Supervisor (Client Servicing) in International Travel House Limited

Jobs in Mumbai - Supervisor (Client Servicing) in International Travel House Limited

Job Description

- Maintain relationship with existing clients as well as developing new business
- To develop / drive credibility and productive long term relationship with the agreed accounts and key influencers.
- Ensure that billing should be done on time and are being timely submitted to the clients. Also all payments are received within the agreed credit period without any rebate.
- To oversee that the quality of service to be maintained and improved in order to achieve zero defect service delivery.
- Handle complaint from existing customer and ensure quick response from service recovery.

Competencies:
- Ability to encourage/influence customers to extend and/or expand use of various ITH services.
- Good Relationship Management & service focus Skills.
- Excellent Communication & Presentation skills.
- Interpersonal & Influential skills.
- Experienced & seasoned key account management professional with the industry know how.
- Through knowledge of tour & travel industry so as to be able to effectively exploit the latent as well as opportunities.

Industry: Travel / Hotels / Restaurants / Airlines / Railways
Functional Area: Sales , Retail , Business Development
Role Category: Corporate Sales
Role: Client Servicing/Key Account Manager

Desired Candidate Profile

Educational Qualification:
MBA
Graduate /PG in Travel & Tourism Management / Hotel Management

Experience:
Minimum 5-8 years of relevant experience in the travel industry. The ideal candidate must have strong passion to provide solution and penchant for customer care. Clear understanding of building report and relationship with clients is essential.

Contact Details

Recruiter  Name: Putul Das
Contact Company: International Travel House Limited
Address: 287/14, Millsquare, Dr E Borges Road, Parel, Mumbai - 400012
Tel: 022 - 40774077
Website: http://www.travelhouseindia.com