March 1, 2017

Jobs in Bangalore - Administrator Networking Infrastructure in Wipro Ltd

Jobs in Bangalore - Administrator Networking Infrastructure in Wipro Ltd

Job Description


Key skills required for the job are:
- Network Voice Admin (Mandatory) As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues.
- Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager.
- Plan and schedule Changes, Coordinating with different stakeholders.
- Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement. Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents,
- Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports.
- Participate in business meetings with various stake holders on a need basis.
- Take corrective actions based on the customer satisfaction surveys.
- Work on the service improvement programs.
- Effort estimation/reviews on need basis for new projects.
- Training of new team members. Able to work on Knowledge acquisition and updates to related documents.

Minimum work experience: 3 - 5 Years

Industry:IT-Software / Software Services
Functional Area: IT Software - Application Programming , Maintenance
Role Category: Programming & Design
Role: Software Developer

Desired Candidate Profile


- As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues.
- Provide technical subject matter expertise wherever required.
- Ensure proper communication and quick resolution as a crisis manager.
- Plan and schedule Changes, Coordinating with different stakeholders.
- Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement.
- Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports.
- Participate in business meetings with various stake holders on a need basis.
- Take corrective actions based on the customer satisfaction surveys.
- Work on the service improvement programs.
- Effort estimation/reviews on need basis for new projects. Training of new team members. Able to work on Knowledge acquisition and updates to related documents.

Contact Details


If you are interested to work in Wipro, please share your updated resume on email id synergy.updates@wipro.com

Contact Company: Wipro Limited
Website: http://careers.wipro.com