April 4, 2017

Administrator IT Infra Service Desk in Wipro Ltd. in Pune

Administrator IT Infra Service Desk in Wipro Ltd. in Pune

Job Description


- TIS Service Desk (Mandatory) As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures.
- Handle first-level incident / problem determination and resolution on a 24x7 basis Service incidents and queries within the agreed service levels.
- Timely escalation of incidents to higher levels when required.
- Log file monitoring for errors. Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures.
- Follow quality / security process defined for the engagement.

Salary: Rs 4,50,000 to 5,25,000 P.A.
Industry: IT-Software / Software Services
Functional Area: IT Software - Application Programming , Maintenance
Role Category: Programming & Design
Role: Software Developer

Desired Candidate Profile


- As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures. Handle first-level incident / problem determination and resolution on a 24x7 basis Service incidents and queries within the agreed service levels.
- Timely escalation of incidents to higher levels when required. Log file monitoring for errors.
- Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures.
Minimum work experience: 0 - 1 Year
Freshers may also apply. Education Required:
UG: B.Sc - Any Specialization
PG: Post Graduation Not Required
Doctorate: Doctorate Not Required

Recruiter Contact Detail


Candidates searching for IT job in Pune send latest cv on email synergy.updates@wipro.com or visit www.careers.wipro.com for more information.

Company Name: Wipro Limited