February 21, 2017

Jobs in Ahmedabad - Team Leader Operations in Tech Mahindra

Jobs in Ahmedabad - Team Leader Operations in Tech Mahindra

Job Description

- Should have the ability to spearhead a process from scratch.
- Should be able to motivate, develop and mentor team members in a dynamically changing environment.
- Monitor projects/transactions and provide qualitative/constructive feedback to the team members/team leaders.
- Answer operations related queries from the client.
- Manage expectations of his team members and proactively should be able to sense their needs.
- Ability to drive process, performance, transformation and control/reduce attrition.
- Able to guide the team by implementing best practices and always lead-by-example.
- The candidate will be responsible for accurate & time bound reporting.
- He/ She must be mature individual who can handle pressure & Adhere to strict deadlines.
- Strong analytical skills with logical thinking capability.
- Understanding of the business requirement and capability to address issues at various levels.
- Responsible for reviewing and tracking the progress on the action plans shared by the internal teams and highlighting deviations.
- Good Knowledge of MS Excel, MS Power Point.
- Should be able to conversant in oral & written English.
- Knowledge of billing models and understanding Invoicing process.
- Should be open to change, multi-tasking skills.
- Confident & capable to interact/manage and handle the clients.
- Ability to work on data and generate various types of dashboards, reports/ad-hoc reports.
- Knowledge of VBA, MS Access / SQL (Preferred).

Contact Details

Recruiter Name: Sheldon Quadros
Contact Company: Tech Mahindra Ltd
Telephone: 7666324515
Website: https://www.techmahindra.com