February 4, 2017

Recruitment of IBM Technical Support Associate

Recruitment of IBM Technical Support Associate

Job Description:

The work of transforming IBM continues, and much remains to be done we strive persistently towards doing something that is truly essential. We are changing how we work with our clients, how we collaborate, how we co-create and are proud that IBM is leading this transformation globally.
As IBM is entering a new era in technology and business, we are looking for candidates who are ready to be part of this transformation If you are ready, then the road to your career advancement begins at IBM.

We are seeking [Technical Support Associate] and are keen to invite you to join us at IBM for a professional discussion. You will come with (0-3) years of experience, good technical skills and fluency in English.

In this role you will be:

- Involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End - Users and External Commercial Account End Users across NA, EMEA & AP.
- Handling inbound calls / emails / chats resolving technical issues for end users.
- Proficient in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN.
- Proficient in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting.

Contact Information:

Details for Interview at IBM Location:

Date: 29th, 31st January & 1st, 2nd, 3rd & 4th February 2017
Time: 11am - 2pm

Venue: IBM India Pvt. Ltd, APIIC Software Layout, Raheja IT Park, 3B Phase 2, Madhapur, Hyderabad, 500081

Contact Person: Padmaja
Contact Company: IBM India Pvt Limited