April 19, 2017

Process Trainer in The Redwood Horizon in Mumbai

Process Trainer in The Redwood Horizon in Mumbai

Job Description

Excellent communication skills, both oral and written.
Strong understanding of and experience in product training - in international BPO telecom domain.
Should have collaborative skills as this role calls for partnership with operations and the quality teams.
Strong people orientation.
Excellent facilitation and presentation skills.
Ability to interact with clients and represent training function at an process level.
Should be able to establish relationship with operations team and clients to receive feedback on training and delivery.
Ability to work a flexible schedule & willing to travel.
Must have proficiency with various software applications programs including Microsoft Word, Excel & Power Point.
Planning, managing and auditing new hired batches Planning as per the given TNIs.
Ensure Training to be covered on all aspects as defined by the team.
Ensure daily updates on regular basis.
Preparing updating & downloading new training modules.

Salary: Rs 5,50,000 - 7,00,000 P.A.
Industry: BPO / Call Centre / ITES
Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category: Training
Role: Technical/Process Trainer

Recruiter Contact Details

Candidate searching for process trainer job vacancy in Mumbai contact on below address.

Contact Person: Vidhya
Company Name: The Redwood Horizon
Address: Mumbai (Branch Office), 505, Shubham Center, B Wing, Cardinal Gracias Road, Chakala Andheri (East), Mumbai 400 099
Telephone: 022- 28328046 /47 /48
Email: vidhya@redwoodhorizon.com